Visual bug reporting
that actually gets fixed
Stop losing bugs to “cannot reproduce.”
One click captures everything your developer needs — automatically.
BugRelay is a visual bug reporting tool for QA engineers, product managers, and development teams. Installed via a single script tag, it adds a widget to any website or web app. When a user clicks the widget and submits a report, BugRelay automatically captures an annotated HD screenshot, AI-generated title and plain-English summary, numbered reproduction steps generated from the session, browser metadata, console errors, and network request payloads. The complete report lands directly in the team's issue tracker — Jira, Linear, GitHub, GitLab, Trello, or Azure DevOps — as a fully populated ticket. No manual re-entry, no follow-up questions, no cannot reproduce.
How does BugRelay capture and deliver bug reports automatically?
From report to fix.
Without the back-and-forth.
Add one script tag
Drop it into your app or WordPress site. Loads async. Zero performance impact. Under 2 minutes.
Reporter clicks, annotates, sends
Anyone files a complete report in seconds. No DevTools. No training. No account needed.
Developer gets everything. First time.
Screenshot, repro steps, browser info, console errors — all there. No follow-up questions.
What does BugRelay include in every bug report?
Four things that make
every report fixable.
01 / SCREENSHOT
Annotated HD
screenshot.
Click the widget, draw on the page. The exact element, marked and captured in full resolution. No ambiguity about what broke or where.
02 / AI SUMMARY
AI-written title
+ summary.
Every report lands with a clear, actionable title and a plain-English diagnosis. No more 'it broke' or 'something is wrong.' The AI writes the ticket.
Browser
Chrome 124
OS
macOS 14.4
Screen
1440×900
Console
TypeError: Cannot read
properties of null
at checkout.js:142
03 / CONTEXT
Browser, OS, errors —
all automatic.
Console errors, network requests, browser version, OS, screen resolution — captured automatically on every report. Zero effort from the reporter.
04 / TIMELINE
The whole story.
One place.
User action → API call → JS error. One connected timeline. No more switching between Sentry, console logs, and your tracker to piece together what happened.
Which project management tools does BugRelay integrate with?
“It found issues our QA process
missed entirely.”
“The customisable widget fits perfectly with our brand, and the automatic sync keeps our entire team in the loop. An essential tool for any development team.”
Yevhenii Holovkin
Product Manager
“We switched from UserSnap primarily to cut costs, but were also impressed with the quality and detail of every report our devs receive.”
Michaela Drake
QA Manager
“Finally, a bug tool that captures everything developers need. No more back-and-forth asking for screenshots or browser details.”
Igor Yussupov
Developer
The bug-to-fix pipeline, compared.
For agencies: white-label the BugRelay widget with your own branding, give clients a reporter link, and receive structured bug reports directly in your PM tool. Zero extra seats billed. Unlimited projects on the Agency plan at a flat monthly rate.
Does BugRelay have a free plan? What do paid plans cost?
Simple pricing.
Start free.
Free
No credit card required
- →1 project
- →50 reports / month
- →Annotated screenshot
- →AI title + summary
- →Auto browser & OS capture
MOST POPULAR
Studio
Billed annually ($276/year)
- →5 projects
- →Unlimited reports
- →All integrations
- →Video recording
- →Repro steps
- →Console logs + network data
Agency
Billed annually ($756/year)
- →Unlimited projects
- →White label widget
- →Session replay
- →Priority support
- →All Studio features
Things you will want
to know.
BugRelay is installed by a developer in 2 minutes. But it is built for the people who report bugs — QA engineers, testers, PMs, clients, and end users. The goal: make every bug report so complete that developers never need to ask for more context.
No. Reporters click the widget, describe the issue, and send. BugRelay automatically captures all technical context — page state, API data, console errors, network requests, and error traces.
No. Bug reports go directly to your existing issue tracker. Your team manages everything in the tool they already know and love.
Under 5 minutes. Add one script tag, connect your tracker via OAuth, and you are live. No complex configuration, no training required.
Every report includes an annotated screenshot, AI-written title and summary, full error stack traces, console logs, network activity with request and response payloads, browser metadata, and auto-generated reproduction steps. Session replay is available on the Agency plan.
No. The widget loads asynchronously and only activates when opened. Zero impact on page speed or Core Web Vitals.
How do I get started with BugRelay? Start for free — no credit card required.
Stop guessing.
Start fixing
No credit card required · 14-day free trial · Cancel anytime